Product: GAP Insurance
Q: Why do I need GAP insurance if I've never had a total loss accident before?
A: Our focus here at Yark Auto is to ensure the very best ownership experience. Not just today, but from the time you buy until the time you are ready for your next purchase. The problem with an auto purchase is the initial depreciation of your vehicle. Not only are you losing value of your vehicle as soon as you drive off the lot but there are also taxes, fees, and interest associated with your loan. Also, concerning a total loss, only half of total losses are the driver's fault. We cannot control the other people who are out there driving on the roads. When insurance is only guaranteed to pay actual cash value, GAP insurance gives our customers peace of mind that not only the remaining balance of their loan is paid off but it also pays off their comprehensive deductible. This leaves your credit untarnished with no out of pocket obligation and the freedom of getting a new car immediately.
Q: My insurance company has GAP Insurance, I don't need it.
A: While some insurance companies offer replacement coverage, they have limitations to what amount they truly can cover. The highest replacement coverage I have verified with an insurance company is 105%. The problem with their coverage is they do not know the amount you are financing so there is no way for them to guarantee the actual loan is paid in full. Also, you remain liable for an out of pocket deductible. Our Gap Insurance actually guarantees 135% of the vehicle and covers your deductible so you have $0 out of pocket liability.
Q: Why should I insure against my collision deductible?
A: Our finance program is in place to minimize out of pocket, unexpected costs for our customers. With our CDPP plan, the peace of mind is we pay your deductible and you can bring it to any A.S.E.-certified body shop that guarantees their work for a lifetime, with no fluctuations in your month-to-month budget.
Product: Key Replacement
Overview: Key/remote fob replacement benefit in the event of a lost, stolen, or destroyed key. 60-month program with unlimited mileage restrictions on new and pre-owned vehicles. $500 annual benefit. Nationwide coverage, including Canada. Program includes roadside assistance.
Q: Are my keys covered under the factory warranty?
A: No, not for lost, stolen or destroyed keys: i.e. dropping the keys in the swimming pool
Q: How much would it cost to get a key if lost or stolen?
A: Depending on the year/make/model of the vehicle, keys cost can range from $100 to several hundred dollars. Our replacement program has a $0 deduct.
Q: How many keys come with my car?
A: All new cars will come with two keys from the manufacturer. Pre-owned vehicles typically come with both sets, but are not guaranteed!
Product: BMW Tire and Wheel
Q: Why do I need tire and wheel coverage? I've never had an issue in the past.
A: We completely understand where you're coming from but that's exactly the reason to buy BMW Tire and Wheel. In the event that you blow out a tire or bend a rim, BMW Tire and Wheel will take care of the issue. When you drive more than 15,000 miles a year you are putting your tires and rims more at risk than the average consumer. Tire and wheel damage is one of the most common service trips at Yark BMW and we all know the road conditions in this area are terrible with the construction seasons that we deal with on a yearly basis.
Q: Why pay $20-$30 more a month when I can just take the risk and self-insure them?
A: Well, ask yourself these questions: When was the last time that you had a flat? Do you remember how you felt? BMW vehicles have run-flat tires and are not repairable. With BMW tire and wheel, not only does it give you monetary relief but it also gives you emotional relief. In the event of a flat, the tire will be replaced at a $50 deductible and all of the guess work is thrown out the window. Our tire and wheel program gives you peace of mind with roadside assistance and towing.
Product: Certified Pre-Owned; Wrap, VSC
Q: Isn't the certified coverage that comes with it already good enough?
A: The powertrain coverage that comes with your vehicle is fantastic. It's covering components on the vehicle that don't break often at all but when they do, are very pricey to fix. What the CPO Wrap coverage does for your vehicle is that it covers the components that break more frequently. There's a reason the manufacturer only covers electronics for three years/36,000 miles; you can't maintain the electronics like you can the mechanical parts. We want to make sure if something happens that is out of your control, we're standing behind your purchase and taking care of the repairs.
Q: What exactly does this cover?
A: The coverage covers almost all of the mechanical and electrical components of your vehicle. It works the same way as the original three-year/36,000-mile coverage that comes with brand new cars. Aesthetic items like the paint and fabric won't be covered and either would wearable items like brake pads and the windshield wipers. What it does do though is it gives you the peace of mind knowing that 84 months/100,000 miles from the vehicles first purchase date, you're having brand-new car coverage on a used vehicle.
Q: Do I have to bring the vehicle back here?
A: One of the best parts about our coverage with Ethos is that its nationwide coverage. If you're outside of 50 miles of our dealership, as long as an ASE-certified mechanic is doing the repairs we'll handle the reimbursement without any issues. All we ask is that you give us a call before the repair process starts so we can arrange with the repair company, of your choosing, how we'll handle the repairs and get you in your rental vehicle.